Greetings from Play Together!
We would like to inform you about the identified issue.
■ Confirmed Issue
-'Snowfield People's Pickaxe' recycling Sprout Points are incorrectly displayed
: 'Snowfield People's Pickaxe' is marked as 22 Sprout Points when recycled, but you will actually receive 90 Sprout Points.
(1/9 16:20(UTC+9) Additional Content):
: 'Aurora Whale Submarine' recycling Sprout Points are incorrectly displayed.
: Although it is marked as 0 Sprout Points when recycled, you can actually obtain 550 Sprout Points.
※ This issue, where Sprout Points were also incorrectly awarded before the v2.11.0 update, has been corrected, and you can now earn the correct points.
※ If you recycled before the v2.11.0 update and received incorrect Sprout Points, the missing points will be distributed sequentially.
※ The current issue with incorrectly displayed award points will be corrected in a future update.
Please contact Customer Support (in-game Phone → Setting → Help & Support) to report miscellaneous bugs or submit suggestions regarding improving the game.
We sincerely apologize for the inconvenience that has been brought to our players and will do our best to resolve the issue as quickly as possible.
Thank you.
*Posting Date: 2025-01-09 (UTC+9)
We would like to inform you about the identified issue.
■ Confirmed Issue
-'Snowfield People's Pickaxe' recycling Sprout Points are incorrectly displayed
: 'Snowfield People's Pickaxe' is marked as 22 Sprout Points when recycled, but you will actually receive 90 Sprout Points.
(1/9 16:20(UTC+9) Additional Content):
: 'Aurora Whale Submarine' recycling Sprout Points are incorrectly displayed.
: Although it is marked as 0 Sprout Points when recycled, you can actually obtain 550 Sprout Points.
※ This issue, where Sprout Points were also incorrectly awarded before the v2.11.0 update, has been corrected, and you can now earn the correct points.
※ If you recycled before the v2.11.0 update and received incorrect Sprout Points, the missing points will be distributed sequentially.
※ The current issue with incorrectly displayed award points will be corrected in a future update.
Please contact Customer Support (in-game Phone → Setting → Help & Support) to report miscellaneous bugs or submit suggestions regarding improving the game.
We sincerely apologize for the inconvenience that has been brought to our players and will do our best to resolve the issue as quickly as possible.
Thank you.
*Posting Date: 2025-01-09 (UTC+9)